How Brango Handles Your Data

When you open an account with Brango, we ask for basic identity details: your name, date of birth, email, and address. This is not optional paperwork. It confirms you meet the 19+ minimum age requirement for real-money play in Canada and lets us process withdrawals to the right person. We also collect device and browser information automatically, mainly to keep sessions secure and to catch suspicious login patterns before they become a problem for you.

Verification: Why We Ask for Documents

Before your first withdrawal, or if our systems flag unusual account activity, we may ask for a government-issued ID, a recent utility bill, or a photo of the card or e-Transfer account used to fund your play. This is standard know-your-customer (KYC) practice across regulated and self-regulated gaming platforms alike, and it protects both you and us against fraud, identity theft, and underage play. We store these documents securely and only use them for verification, not for marketing or resale.

Payment Data: Interac, Cards, and Crypto

Because Canadian players fund accounts through Interac e-Transfer, Visa, Mastercard, and cryptocurrencies including Bitcoin, Litecoin, Ethereum, and USDT, our payment processors handle certain transaction details directly. We do not store full card numbers or private wallet keys on our own servers. What we do keep on file is transaction history, deposit and withdrawal amounts, and timestamps, which we need for accounting, fraud checks, and to resolve any payment dispute you raise with support.

Cookies and Site Behaviour

Our site uses cookies to keep you logged in, remember your language and display preferences, and understand which games and pages get the most use. Some cookies are strictly necessary for the site to function, such as session cookies that keep your balance accurate while you play. Others are analytics cookies that help us fix slow-loading pages or confusing menus. You can disable non-essential cookies through your browser settings, though this may affect how smoothly parts of the site run.

• Session cookies: keep you logged in and your gameplay state accurate
• Preference cookies: remember language, currency display, and layout choices
• Analytics cookies: help us understand traffic patterns and fix broken pages
• Security cookies: flag unusual login locations or repeated failed attempts

Who Sees Your Information

We share data only where necessary: with payment processors to complete Interac, card, or crypto transactions, with identity verification vendors during KYC checks, and with game providers like Pragmatic Play, Evolution Gaming, or Ezugi where gameplay data is needed to run a live table or slot session fairly. We do not sell player data to third-party advertisers.

Your Rights as a Player

You can ask us at any time what personal data we hold on your account, request a correction if something is wrong, or ask us to close your account and delete data we are not legally required to retain. Financial records tied to deposits and withdrawals are typically kept for a period after account closure to satisfy anti-fraud and accounting obligations, even if you request deletion sooner.

Data Security

We use encryption on data in transit and restrict internal access to player records to staff who need it for support, verification, or compliance work. No system is unbreakable, so we also encourage players to use strong, unique passwords and to enable any extra login verification we offer.

A Note on Responsible Gambling and Personal Data

If you set deposit limits, time-outs, or self-exclusion through our responsible gambling tools, we record those choices so they are enforced consistently across your account. If you are in Ontario or elsewhere in Canada and want independent support around gambling habits, ConnexOntario is available free at 1-866-531-2600 or https://www.connexontario.ca/. Play is restricted to those 19 and older.

For more on how we operate day to day, see our Terms and Conditions, our Payments page for banking specifics, or our Responsible Gaming page for account controls. Ready to play? Register here.